If you’re currently under lease and looking to move to a new location or a refit of your current space, then chances are you’ll be looking for a fit-out partner at some point shortly.
This process can be time-consuming, especially if this is your first time considering what path will best serve your business in the future. So to help you navigate the waters of selecting your next fit-out partner, here are some key services you should expect from your workplace specialist.
All fit-out specialists are going to project manage your build and or move, but it’s the level of attention to detail that goes into the project management that you want to look for. Pay attention to the amount, and frequency of the communication that will be offered throughout the process. This includes site visits, weekly or bi-weekly WIP meetings and access to key members of the project team so you have all the relevant content at every step. Clients will have varying levels of involvement in their builds, so make sure your fit-out specialists' project management process works in conjunction with your expectations.
Clear communication with your project team is going to be of key importance. Whilst most specialists are very good at communication, you want to ensure that most of the communication is kept in writing, so emails are a great way to keep track of what’s been said. Phone conversations can be followed up with an email to confirm and project update meetings should be concluded with minutes so that all parties are aware of their responsibilities and accountabilities in the production process. If it’s not written, it’s not said.
Location and lease management
This is an extremely critical step, and certainly, one that requires you to have a great workplace partner in your corner. Whilst many companies do a good job in this space, what we’re looking for is an organization that has relevant experience in your field and can show examples of how they’ve assisted in the location and lease management process for other similar businesses. A proven track record that satisfies your requirements will go a long way to partnering with the right fit-out specialist.
This builds off the previous point of ensuring that your partner has relevant experience in dealing with similar businesses to yours. That proven track record and experience will assist greatly in achieving the best price in the market for not only your location but for the build itself as you will have previous benchmarks to measure against. Make sure when considering the best price in the market, you do so with a balance of quality in fit and finish in mind, as cheap doesn’t equal best.
Budget and Timeline
Some of the most contentious issues associated with a move and build, or a straight refit, come from time and money. You want to reduce as much stress as possible from this process, so ensure that when you’re seeking a new fit-out partner, you ask for examples of how they manage the budget and timelines process. Don’t be afraid to ask the difficult questions around budget blow-outs and roll-out delays. Getting these topics on the table early, and understanding how your workplace specialist handles these matters can go a long way to making the right decision for your future workplace project.